Connect Your Channels
Your AI Employees can talk to customers wherever they already are. Currently, WaaZ integrates with WhatsApp, Telegram, and Email — with more channels coming soon.
Connect your WhatsApp Business account and let your AI Employee handle customer messages, support requests, and lead qualification directly in the world's most popular messaging app.
- Incoming & outgoing messages
- Media file handling
- Read receipts support
- Quick reply templates
Telegram
Link your Telegram bot to WaaZ and deploy AI Employees across channels, groups, and private chats. Perfect for communities and tech-savvy audiences.
- Bot & channel integration
- Group chat support
- Inline queries
- Custom commands
Forward support emails to WaaZ and your AI Employee will draft intelligent replies, categorize tickets, and escalate complex issues to your human team.
- IMAP & SMTP support
- Auto-reply drafting
- Ticket categorization
- Thread context memory
More Channels Coming Soon
We are actively building integrations for Slack, Microsoft Teams, Facebook Messenger, Instagram DMs, Discord, and WebChat widgets. Stay tuned.
Ready to Connect?
Set up your first channel integration in minutes. Choose a plan that fits your needs and start deploying AI Employees across WhatsApp, Telegram, and Email.