Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, and payment details when you register for an account or contact us. We also collect data about how you interact with WaaZ, including usage logs, conversation metadata, and device information, to improve our services.
2. How We Use Your Information
We use your information to provide, maintain, and improve WaaZ services, process transactions, communicate with you, and ensure security. We may also use aggregated, anonymized data for analytics and product development.
3. Data Storage and Security
Your data is stored securely using industry-standard encryption and access controls. We use cloud infrastructure providers that maintain SOC 2 Type II compliance. While we take reasonable precautions, no system is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers who assist in operating WaaZ (e.g., hosting, payment processing), under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. You may also have the right to object to processing or request data portability. Contact us to exercise these rights.
6. Cookies and Tracking
WaaZ uses cookies and similar technologies to authenticate users, remember preferences, and analyze usage. You can control cookies through your browser settings, though disabling them may affect functionality.
7. Children's Privacy
WaaZ is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Continued use of WaaZ after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@waaz.ai.